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As a process documentation specialist at Plata Card, you'll play a crucial role in creating and maintaining accurate and up-to-date process documentation. Your expertise will help us optimize our financial services platform and ensure compliance with regulatory requirements.
- Develop and maintain process documentation that meets industry standards and regulatory requirements.
- Collaborate with cross-functional teams to understand business requirements and create effective solutions.
- Analyze and improve existing processes to increase efficiency and productivity.
- Research and analyze existing processes to identify areas for improvement.
- Develop and implement process improvements to increase efficiency and productivity.
- Create and maintain process maps, flowcharts, and other visual aids to illustrate complex processes.
- Strong English language skills.
- Relevant experience in process documentation, preferably in the banking or financial sectors.
- Knowledge of process improvement methodologies, such as Kaizen or PDCA.
