Digital Portfolio Director

hace 1 semana


Ciudad de México, Ciudad de México Hsbc A tiempo completo
About the Role

The successful candidate will be responsible for directing and defining the portfolio of products and services required by our clients. This role is critical to ensuring compliance with the growth and development strategy of RBB's business in Mexico.

Key Responsibilities
  • Develop and implement product strategies that meet client needs.
  • Create and execute transactional and digital product strategies for the RBB segment.
  • Prepare and present differentiated value offers for SMEs in Mexico.
  • Manage prices, commissions, and installation of new processes for new products.
  • Collaborate with GPS to define Electronic Banking needs and agree on the design, development, adaptation, distribution, and approval of new products and existing improvements.
  • Work with owners of products to be distributed to define product needs and agree on design, adaptation, development, distribution, and approval.
  • Lead Customer Experience initiatives (Complaints and NPS).
  • Design and implement materials and MKT campaigns/benchmarking/market knowledge.
Requirements
  • Required Career: Administration, Finance, Industrial Engineering, Economics.
  • Master's degree in economic-administrative areas (desirable).
  • Knowledge of products and SME segment.
  • Language: Advanced English.
  • Excellent service attitude.
  • Financial and negotiation skills.
  • Ability to work under pressure.
  • Teamwork.
  • Ability to motivate work teams.
  • Knowledge of Bank systems.
  • Management of databases and office parcels.
  • Notion of credit and deposit policies and regulations.
  • Leadership.
  • Strategic planning.
  • Sr management reporting.
About Hsbc

Hsbc is committed to equality of opportunity and continuous training for our employees, as well as the protection of their labor and social rights. We offer our colleagues a greater number of days to enjoy their wedding, care for the new family member, or live through the loss of a loved one. Our salary package is at the forefront in Mexico.



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