Customer Service Delivery Manager

About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.

**Job Overview**Xerox is a leading provider of document management and printing solutions. We are seeking an experienced Service Delivery Manager to lead our client relationships and contract delivery in Mexico City.**Key Responsibilities**Manage client relationships and ensure customer satisfaction by maintaining contracted service levels.Plan, manage, and...

Company Overview:NTT DATA is a leading IT services provider that helps organizations navigate their digital transformation.About the Role:We are seeking an ITIL Service Delivery Manager to join our team in Mexico. The successful candidate will be responsible for overseeing and administering ITIL-based service support and technical account management.Key...

Reckitt Customer Service Operations ManagerWe are a global team united by our purpose: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.Satisfy customers and drive business success as a key member of our Reckitt Customer Service team. As a Customer Service Operations Manager, you will be the welcoming voice and helping...

Citi is a leading global bank with operations in over 160 countries. As a Senior Customer Service Operations Manager, you will be responsible for managing a team of customer service representatives to provide exceptional service to external clients.**Job Description:**The role involves overseeing the daily activities of the team, ensuring that they are...

Job Summary:We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer services operations and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer services operations, monitoring level of service provided and ensuring timely delivery of shipments.Monitor all inbound and outbound shipments,...

**Role Overview**We are seeking a highly skilled Cloud and SAP Service Delivery Manager to lead the service delivery of our cloud and SAP solutions. The successful candidate will have a deep understanding of cloud and SAP technologies and be able to manage the delivery of complex projects.**Key Responsibilities**Lead the service delivery of cloud and SAP...

Job Title: Customer Service Resolution ManagerLocation: Global OpportunitiesWe are seeking a skilled Customer Service Resolution Manager to join our team at Marriott Vacations Worldwide. As a key member of our customer service department, you will be responsible for addressing member problems through investigation and tracking of individual incidents.About...

Job Summary:">We are seeking an IT Service Delivery Manager to oversee, facilitate, and administer ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.About the Role:">">The incumbent will be responsible for managing and overseeing service delivery processes,...

Job SummaryInfor is seeking a highly skilled Cloud Service Operations Manager to lead the management of our Infor Managed Services (IMS) agreements, ensuring exceptional service delivery to our clients worldwide. This strategic and operational role requires a customer-centric approach, excellent communication skills, and a strong understanding of IT service...

At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we're working to be the most customer-centric company on earth.We need exceptionally talented, bright, and driven people who are passionate about delivering excellent customer experiences.About the Role:Job SummaryThe Operations Manager - Delivery Station is responsible for overseeing the day-to-day...

We are seeking a seasoned Customer Service Manager to oversee our customer care team in Mexico, with a focus on call center operations.Key Responsibilities:- Attracting top talent to the customer service team.- Conducting in-depth interviews with prospects.- Managing onboarding, training, and performance evaluation activities.- Developing and implementing...

Ntt Data, Inc. is seeking an experienced IT Service Delivery Manager to join their team in Mexico City, Mexico. The ideal candidate will have 4-7 years of relevant experience and a strong understanding of ITIL processes and principles. This role involves overseeing service delivery processes, coordinating resources, managing client relationships, and...

At Citi, we are seeking a highly skilled Senior Customer Service Operations Manager to join our team.The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience.Job Description:We are looking for a talented individual to oversee the daily workflow of our Customer Service team. As a Senior Customer Service...

About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...

About the RoleThis role involves overseeing Infor Managed Services (IMS) agreements in accordance with company policies and procedures, project management guidelines, and best practices for service delivery. As a key member of our Global Delivery Services division, you will work closely with customers to ensure seamless service excellence.

Customer Service Representative Opportunity at BioptimizersAre you passionate about delivering exceptional customer experiences?Do you enjoy working in a fast-paced environment with a dynamic team?Would you thrive in a company that prioritizes customer satisfaction above all else?As a Customer Service Representative at Bioptimizers, you will be the face of...

The Service Delivery Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.**Key Responsibilities:**Serve as the primary point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensure timely and...

At SAP, we are looking for a skilled Cloud Service Delivery Specialist to join our team. This role is responsible for ensuring the successful delivery of cloud services to customers worldwide.Key Responsibilities:Support sales to delivery handover and customer onboardingInitiate digital service kick off for customersContribute to onboarding/transitioning...

About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. In this role, you will be responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud customers.Key ResponsibilitiesOversee the customer lifecycle from contract signing to...