Credit Portfolio Strategist
hace 2 días
Kueski, a leading fintech company in Mexico, is committed to delivering exceptional value to its customers while fostering a culture of teamwork and innovation. With a strong focus on customer centricity, we are seeking a skilled Credit Portfolio Strategist to join our team.
Job OverviewThe successful candidate will be responsible for driving the profitability of Kueski's Cash portfolio, leveraging their expertise in credit portfolio management to optimize revenue growth and customer recurrence. This role will collaborate closely with cross-functional teams, including Product, Engineering, Risk, Collections, Data Science, Legal, Compliance, Marketing, and Operations, to design and implement data-driven strategies that improve user experience and drive sustainable business growth.
Key Responsibilities:- Monitor key revenue and growth drivers of the lending business, analyzing trends and identifying opportunities for improvement
- Design, implement, and track growth campaigns to encourage customer recurrence, utilizing statistical methodologies to measure campaign effectiveness
- Develop strategies aligned with the customer life cycle, from acquisition to retention, ensuring seamless transitions between stages
- Collaborate with Product and Engineering teams to monitor and improve the user experience, implementing changes to features, processes, and pricing models as needed
- Measure and analyze monthly recurrences, providing insights to inform future growth initiatives
- Generate portfolio client segmentations based on transactionality, required amount, desired term, and activity, enabling targeted marketing efforts
- Design experiments to optimize main income drivers, such as amount placed, promotions, interest rate, and terms, using A/B testing and other methodologies
- Contribute to a healthy, collaborative, and inclusive product culture, embodying Kueski's values of customer value, teamwork, humility, and integrity
- At least 3 years of experience in credit portfolio management, with a proven track record of generating credit campaigns, designing and implementing features, processes, and pricing models
- Deep understanding of customer life cycles, including acquisition, activation, usage, and retention
- Experience with basic financial models and cost-benefit analysis, with the ability to apply this knowledge to drive business decisions
- SQL programming skills, with proficiency in querying and analyzing large datasets
- Excellent collaboration and teamwork skills, with the ability to work effectively with cross-functional teams
- We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience
- A comprehensive benefits package, including medical insurance, flexible time off, and mental health support
- A mission-driven culture that prioritizes customer value, teamwork, humility, and integrity
- Opportunities for career growth and professional development, with a focus on role clarity and personal development plans
- A commitment to building an inclusive and diverse team, recognizing the value of diversity in driving innovation and success
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