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Transformation Insights Specialist
hace 2 meses
**Key Responsibilities:**
- Develops and communicates issue resolution strategies for external customers.
- Analyzes performance indicators, sales trends, and sales data to provide actionable recommendations.
- Manages post-sales order management, including specialized product builds, performance reports, and data analysis, for a limited number of complex customer accounts.
- Provides project management, mentoring, and coaching to non-exempt and entry-level team members.
- Resolves open order report issues and collaborates with supply chain or factory teams to determine the source of delays, communicating status and escalating issues as necessary.
**Education and Experience:**
- First-level university degree in business or finance, with a recommended focus.
- Typically 2-4 years of experience in a related field.
**Required Skills and Knowledge:**
- Strong communication skills, including written, verbal, and presentation skills, with mastery in English and local language.
- Advanced knowledge of internal processes and policies.
- Solid understanding of local legal compliance issues.
- Advanced problem-solving and analytical skills.
- Strong teamwork and time management skills.
- Basic project management and mentoring skills.
