Operations Manager

hace 4 días


Santiago de Querétaro, Querétaro de Arteaga, México Amazon A tiempo completo

At Amazon, we're committed to making our customers' delivery experience as smooth as possible. As an Area Manager in our Amazon Logistics (AMZL) team, you'll play a vital role in achieving this goal.

About the Role:

We're seeking an experienced Operations Manager to lead our last mile delivery operations in Spain. In this challenging and rewarding role, you'll be responsible for maintaining safety standards within your team and across your site, while also monitoring and maintaining process efficiency.

Main Responsibilities:

  • Promote a culture of safety and wellbeing within your team
  • Analyse and implement corrective actions to ensure quality and productivity are consistently high
  • Support and lead a team, handling administrative work alongside building and supporting a strong team culture
  • Analyse performance and suggest process improvements to optimise work and improve customer service
  • Collaborate with other managers to standardise shift processes

A Day in the Life:

You'll work shifts and be based at one of our operational sites. Your main focus will be on prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.

About the Team:

Our AMZL team handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible.

Requirements:

  • Bachelor's degree (or working towards a bachelor's degree)
  • Advanced proficiency in written and verbal English and local language
  • Relevant experience in performing data analysis

What You'll Get:

We offer a competitive salary of approximately €45,000 - €60,000 per annum, depending on your experience and qualifications. You'll also have access to benefits such as health insurance, retirement plans, and opportunities for career growth and development.

Why Choose Amazon?

We're an equal opportunities employer, and we believe that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify, and build, and we're committed to protecting your privacy and the security of your data.



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