Site Reliability Engineer

hace 4 semanas

Ciudad de México, Ciudad de México FICO A tiempo completo
Site Reliability Engineering - Engineer II

At FICO, we're seeking a skilled Site Reliability Engineer to join our global team responsible for providing 24x7 operational support of our Cloud, SaaS, ASP, and hosted solutions. As a Site Reliability Engineer, you'll have the opportunity to work with a diverse set of technologies and resolve incidents that can span a wide breadth of technical challenges.

Key Responsibilities:

  • Support the full stack of Public Cloud, Private Cloud, and hosted web-based applications.
  • Manage the operations and stability of the environments in accordance with established procedures and best practices.
  • Drive incidents to resolution.
  • Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.

Requirements:

  • Proven logical problem-solving ability.
  • Desire to own the solutions and drive the issue resolution.
  • Able to multitask and context switch when needed.
  • Good communicator and can explain technical information to a wide audience.
  • Intermediate to advanced RedHat Enterprise Linux (RHEL) experience.
  • Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). Outsystems a plus.
  • Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
  • Working knowledge of LDAP design, implementation, and networking.
  • Knowledge and experience administering multi-platform operating system environments (Windows and LINUX).
  • Working knowledge of Storage Management Solutions (SAN, NAS, etc.).
  • Working knowledge of networking systems and protocols, firewalls, and TCP/IP networks, standards, and architectures. Hands-on knowledge of load balancers and firewalls desired.
  • Familiarity with ITIL standards and technologies (ServiceNow).
  • Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python, or UNIX Shell a plus.

What We Offer:

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why FICO?

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. We're committed to helping businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment.

We're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique, and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications, we encourage you to apply.

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