Digital Solutions Expert
hace 2 semanas
About Us
">Servicenow is a global leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Job Summary
">We are seeking a highly skilled Senior Digital Solution Consultant to provide technical expertise to support customers with product and solution leadership during pre-sales engagements. This role will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of Servicenow SaaS platform features.
Responsibilities
">- ">
- Support Digital Sales teams in qualifying customer needs through discovery">
- Participate across the sales lifecycle on acquiring new customers">
- Provide mentoring and training to peers, colleagues, and partners">
- Demonstrate the product, both standard and tailored to prospects and existing customers">
- Generate product demo scripts and scenarios and maintain demonstration environments">
- Scope and deliver Proof of Concept/Proof of Value engagements with prospects">
- Respond to Request for Information/Proposal documents">
- Stay current on product developments/releases to a level required for demo and POC/POV">
- Support Marketing events - user conferences, trade shows, webinars, etc.">
- Stay current on competitive analyses and understand differentiators between Servicenow and its competitors">
- Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security">
- In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment">
Requirements
">To be successful in this role, you should have:
- ">
- 2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service, or CRM software industry">
- Proficiency with the Servicenow platform or technical expertise with cloud software solutions">
- Ability to actively listen to customer requirements and provide a solution to address the customer's business issue">
- Eagerness and willingness to learn">
- Demonstrated proactive approach to perform without being told what to do">
- Ability to prioritize tasks and be efficient to minimize wasted effort">
- Proven ability to live up to commitments while maintaining integrity and focus on details">
- Exceptional communication and presentation skills to include technical and business concepts">
Additional Information
">We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Servicenow employees depending on the nature of their work.
Equal Opportunity Employer
">Servicenow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Estimated Salary Range: $120,000-$180,000 per year
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