Global People Services Excellence Specialist

hace 2 semanas


Monterrey, Nuevo León, México 532 FLSmidth S.A. de C.V. A tiempo completo

MissionZero Initiative

Create a better future for our customers and the environment by tackling the climate challenge. At 532 FLSmidth S.A. de C.V., we've launched our ambitious MissionZero program, enabling customers to move towards zero emissions in mining and cement.

This is an exciting opportunity to be part of People Experience Connect, a customer service-driven area within a global environment, taking care of our people across multiple locations.

We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a sustainable future.

About the Role

  • Provide high-level professional advice in HR Processes and systems, driving operational alignment and efficiency across HR and stakeholders.
  • Handle medium to complex transactions related to people processes across the Hire to Retire processes.
  • Collaborate with other P&S teams to case manage and resolve complex issues.
  • Train and support junior People Services team members on process clarifications and case management activities.
  • Manage global support like reorganizations, redundancy processing, etc.
  • Support bulk changes and uploads of data arising out of different projects or events.
  • Educate employees and make awareness about self-help options available for them in each opportunity.
  • Perform recurrent data audits and ensure corrective actions are completed.
  • Analyze trends of queries and proactively suggest areas for improvement.
  • Build strong peer relationships within the People Services team and also the larger People organization.

What We Offer

  • A competitive benefits package including medical, dental, disability, life insurance, and voluntary insurance options.
  • An annual bonus.
  • An equal opportunity employer committed to creating a diverse and inclusive workplace.
  • A global network of supportive colleagues and growth opportunities.

The estimated salary for this role is around $80,000 - $110,000 per year, depending on location and experience. This is a full-time position that requires a strong background in HR processes and systems.


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