Cloud Operations Specialist
hace 3 semanas
About the Role
We are seeking a Cloud Operations/Support Engineer to join our dynamic team at EPAM, a leading global provider of digital platform engineering and development services.
Responsibilities
- Provide technical assistance as part of a global 24x5-support organization for customers using Cloud Platform products, solutions, and APIs.
- Work closely with Engineers and Product Managers to improve the product and make our customers successful.
- Handle change requests and incident tickets for the remaining Infrastructure Teams.
- Follow notification and escalation procedures.
Requirements
- At least 2 years experience as a Systems Engineer or a combination of Networking and System Administrator.
- Strong knowledge of Linux/UNIX and Windows Server.
- Familiarity with scripting (Bash, Shell or Python).
- Strong understanding of administration (user accounts, permission models, access control).
- Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.).
- Strong troubleshooting skills and familiarity with common Linux troubleshooting tools.
We Offer
- Career plan and real growth opportunities.
- Unlimited access to LinkedIn learning solutions.
- International Mobility Plan within 25 countries.
- Constant training, mentoring, online corporate courses, eLearning and more.
- English classes with a certified teacher.
- Support for employees initiatives (Algorithms club, toastmasters, agile club and more).
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more).
- Flexible work schedule and dress code.
- Collaborate in a multicultural environment and share best practices from around the globe.
- Hired directly by EPAM & % under payroll.
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus).
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members).
- 13 % employee savings fund, capped to the law limit.
- Grocery coupons.
- 30 days December bonus.
- Employee Stock Purchase Plan.
- 12 vacations days plus 4 floating days.
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st).
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more.
- Monthly non-taxable amount for the electricity and internet bills.
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