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Recovery Process Specialist

hace 1 semana

Ciudad de México, Ciudad de México PayJoy A tiempo completo

We're looking for an experienced professional to join our team as a Collections Supervisor. In this role, you'll play a critical part in driving our collections process forward, ensuring timely account recovery and maintaining a healthy portfolio. Key responsibilities include:

  • Managing early delinquency accounts through digital communication channels.
  • Coordinating with external collection agencies to recover older delinquent accounts.
  • Measuring and analyzing agency performance to optimize collection strategies.
Our Values

We're proud to be an Equal Employment Opportunity employer, welcoming people from all backgrounds. Our core values include:

  • Finance for the next billion.
  • Ownership.
  • Break Through Walls.
  • Live Communication.
  • Transparency & Directness.
  • Focus on Scale.
  • Work-Life Balance.
  • Embrace Diversity.
  • Speed.
  • Active Listening.