Customer Service Representative

hace 3 días


Santiago de Querétaro, Querétaro de Arteaga, México Xe A tiempo completo

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Currency Specialist.

As a key member of our consumer business, you will be responsible for providing exceptional customer service and sales support to clients across the globe.

This is an exciting opportunity to work with a leading currency services provider and contribute to driving revenue growth through effective communication and relationship-building.

The ideal candidate will possess excellent communication skills, a strong interest in financial services, and a willingness to continuously learn and improve.

In this role, you will be handling inbound calls from potential and existing customers, qualifying leads, promoting Xe's products and services, and maintaining accurate records of customer interactions.

You will also collaborate with the broader sales team to ensure seamless customer handoffs and support overall sales goals.

To succeed in this position, you must be able to analyze and react to individual/team performance data to optimize performance and revenue generation.

A competitive market-based salary, 23 days holiday, medical insurance, lunch vouchers, and Euronet Employee Share Purchase Plan (ESPP) are some of the benefits you can expect.

Xe is committed to making our recruitment practices barrier-free and accessible to everyone. If you require any adjustments or accommodations during the application process, please let us know.

We value diversity and inclusion and strive to create a workplace where everyone feels valued and respected.



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