Logistics Coordinator
hace 5 días
Job Summary:
As a Dispatcher at FedEx, you will play a critical role in ensuring the efficient and effective delivery of packages to our customers. This role involves coordinating the dispatch of couriers, monitoring route loads, and communicating with customers and station personnel to ensure timely and reliable service.
Key Responsibilities:
• Coordinate the dispatch of couriers to ensure maximum efficiency and effectiveness in service
• Monitor and evaluate route loads to ensure balance of workload and flexibility of workforce
• Organize pick-up and delivery requests for customers according to location and reroute couriers as necessary
• Handle customer inquiries and resolve issues related to pick-up and delivery
• Communicate with station personnel and customers regarding estimated time of arrival and other related questions or concerns
• Maintain knowledge of city geography and traffic flow to provide accurate directions to customer locations
• Provide service reliability and fleet adjustments as needed
• Perform other duties as assigned by the Station Ops Manager
Requirements:
• Bachelor's degree or equivalent
• Proficiency in English (450 TOEIC points)
• A minimum of 18 months of experience as a Courier or Service Agent within FedEx
• Knowledge of city geography and traffic flow
• Knowledge of FedEx features of service
• Valid driver's license and good driving record
• Good communication skills, both written and verbal
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Basic English skills
About FedEx:
FedEx is a world-class company recognized for its commitment to excellence and innovation. We are proud to be consistently named among the world's most valuable and admired brands, and we are honored to be recognized as a great place to work.
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