Event Planning Specialist
hace 7 días
Four Seasons is a leading luxury hospitality company that operates high-end hotels and resorts around the world. Our goal is to provide exceptional guest experiences through a commitment to quality, service, and personalized attention.
Job Summary
We are seeking an experienced Events Coordinator to join our team at Four Seasons Resort Los Cabos. The successful candidate will be responsible for planning, organizing, and executing events from conception to execution, working closely with clients, vendors, and internal teams to ensure successful event delivery.
Key Responsibilities
- Update and manage event bookings, including maintaining the function diary and preparing banquet event orders as required.
- Distribute catering-related correspondence to resort operating departments as needed (e.g., amenity cards, resumes, banquet event orders).
- Ensure daily updates of electronic reports in the Intranet database to maintain accurate and current records.
- Draft and proofread accurate written correspondence, including letters, contracts, reports, banquet event orders, event schedules, printed menus, and emails.
- Receive and respond to incoming telephone calls for the Events Department, ensuring adherence to Four Seasons standards. Assist with overflow inquiries for Sales & Marketing, Food & Beverage, and the Executive Office.
Requirements
- Fluency in both Spanish and English is required for this role.
- A minimum of two (2) years of experience in event planning, coordination, or hospitality.
- Experience in a luxury hotel or a similar high-end hospitality environment (2+ years) is highly preferred.
- Bachelor's degree in Event Management, Hospitality, or a related field (preferred).
- Strong ability to navigate and operate all hotel systems with a keen attention to detail.
- Deep understanding of luxury service standards and the ability to deliver exceptional guest experiences.
- Outstanding interpersonal and communication skills.
- Cultural sensitivity and a strong customer service orientation.
- Guest-centric mindset with a keen understanding of personalized service and guest preferences.
What We Offer
- Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level.
- Shuttle service from San Lucas and San Jose del Cabo to the resort.
- Complimentary Dry Cleaning for Employee Uniforms.
- In-house training workshops for line and management employees.
- Employee Service Awards as well as Employee of the Month & Employee of the Year Awards.
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