Chief Customer Success Strategist

hace 6 días


Reynosa, Tamaulipas, México Factorial Hr A tiempo completo

Overview

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We are Factorial Hr, a fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows and make better business decisions.

Job Description:

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The Account Management Director will report directly to the Director of Account Management and work with other Area Managers to achieve business goals. This includes successfully hiring top talent, ensuring team KPIs are met, and constantly analyzing data to improve processes.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.

Responsibilities:

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  • Help achieve NDR goals">
  • Successfully hire top talent for your team">
  • Ensure team KPIs are met">
  • Analyze data to improve or change internal processes">
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Requirements:

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To be successful as an Account Management Director at Factorial Hr, you must have:

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  • Proven experience in management roles (2+ years)">
  • Sales, upselling, or cross-selling experience">
  • Retention and customer relationship management skills">
  • Exceptional analytical and problem-solving skills">
  • Exceptional interpersonal and communication skills">
  • Fluency in English and Italian">
  • Able to work in a constantly changing environment and dynamics">
  • Able to manage and prioritize multiple responsibilities">
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Perks:

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We care about our employees and offer many benefits, including:

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  • A high-growth, multicultural, and friendly environment">
  • A healthy lifestyle with access to gyms, pools, and outdoor classes">
  • Savings on expenses through Cobee">
  • Language classes with Yolk Academy">
  • Breakfast in the office and organic fruit">
  • Nora and Apetit discounts">
  • Free caffeine and tea">
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About Us:

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We have built a diverse and multicultural team of over 900 people across offices in Barcelona, Brazil, Mexico, and the US. We serve thousands of customers in over 60 countries worldwide and across various industries.



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