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Atlassian Cloud Specialist
hace 2 meses
We are seeking a highly skilled Atlassian Administrator to join our team at Nymbus. As a key member of our IT department, you will be responsible for running and maintaining our Atlassian Cloud and Tempo Timesheets systems.
Key Responsibilities:
- Evaluate, implement, and configure Atlassian plug-ins to meet the needs of the organization.
- Support the migration from on-premises Atlassian systems to the cloud and implementation of a new time tracking system and process.
- Primary point of contact for employees and consultants to help Nymbus migrate to the cloud and implement a new time tracking system.
- Assist with consolidating other project management systems onto the Jira cloud platform.
- Develop and maintain management reporting to provide insights into employee time allocation.
- Manage user and system support through the helpdesk, providing training and troubleshooting technical issues.
- Serve as the IT Support lead for the Monterrey, Mexico office.
- Help onboard and offboard new employees and manage laptop and peripheral inventory.
Requirements:
- Experience managing Jira/Confluence/JSM (cloud or server) and time tracking plug-ins (Timesheets by Tempo, or similar).
- Experience translating user requirements into system configurations.
- Excellent customer service skills and ability to troubleshoot user issues.
- Experience with process automation and workflow management.
- Basic understanding of finance time tracking requirements.
- Experience maintaining system and process documentation.
What We Offer:
- A competitive salary of $50,000.00 per month.
- A dynamic work environment with a great view of the city.
- The opportunity to work with a talented team and contribute to the growth of Nymbus.
Language: English (required)
Work Location: In person
