Industrial Technical Support Specialist
hace 2 meses
We are seeking an experienced Industrial Technical Support Specialist to join our team at Ecolab. This is a fantastic opportunity for individuals with a passion for technical support and a strong background in industrial or mechanical environments.
Job Description:
The successful candidate will provide technical support to customers, ensuring optimal equipment performance and system analysis. They will work in a safety-focused environment, identifying areas for improvement and recommending solutions. Additionally, they will develop a deep understanding of business, equipment, products, and customer needs, interacting with mid-to-large customer accounts, managing day-to-day needs, and driving business growth.
Key Responsibilities:
- Provide technical support to customers, addressing their queries and resolving issues efficiently
- Perform system analysis and equipment installations, ensuring seamless operations
- Work in a safety-focused environment, adhering to all relevant protocols and procedures
- Identify areas for improvement and recommend solutions to optimize processes and increase efficiency
- Develop a deep understanding of business, equipment, products, and customer needs, enabling effective communication and relationship-building
Requirements:
- Secondary Diploma or equivalent required
- 3-5 years of experience in an industrial or mechanical environment, with a proven track record of success
- Water treatment experience preferred, but not essential
- Technical degree with 2-3 years of experience, demonstrating strong theoretical knowledge and practical skills
About Ecolab:
Ecolab is committed to creating a workplace where every associate can grow and achieve their best. We believe in the power of diversity and inclusion, fostering a culture that values individual contributions and promotes fair and equal treatment of associates and applicants.
What We Offer:
We offer a competitive salary of approximately $65,000 - $85,000 per annum, depending on location and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development and growth.
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