Industrial Technical Support Specialist

hace 2 meses


Xico, México Ecolab A tiempo completo
About the Role

We are seeking an experienced Industrial Technical Support Specialist to join our team at Ecolab. This is a fantastic opportunity for individuals with a passion for technical support and a strong background in industrial or mechanical environments.

Job Description:

The successful candidate will provide technical support to customers, ensuring optimal equipment performance and system analysis. They will work in a safety-focused environment, identifying areas for improvement and recommending solutions. Additionally, they will develop a deep understanding of business, equipment, products, and customer needs, interacting with mid-to-large customer accounts, managing day-to-day needs, and driving business growth.

Key Responsibilities:

  • Provide technical support to customers, addressing their queries and resolving issues efficiently
  • Perform system analysis and equipment installations, ensuring seamless operations
  • Work in a safety-focused environment, adhering to all relevant protocols and procedures
  • Identify areas for improvement and recommend solutions to optimize processes and increase efficiency
  • Develop a deep understanding of business, equipment, products, and customer needs, enabling effective communication and relationship-building

Requirements:

  • Secondary Diploma or equivalent required
  • 3-5 years of experience in an industrial or mechanical environment, with a proven track record of success
  • Water treatment experience preferred, but not essential
  • Technical degree with 2-3 years of experience, demonstrating strong theoretical knowledge and practical skills

About Ecolab:

Ecolab is committed to creating a workplace where every associate can grow and achieve their best. We believe in the power of diversity and inclusion, fostering a culture that values individual contributions and promotes fair and equal treatment of associates and applicants.

What We Offer:

We offer a competitive salary of approximately $65,000 - $85,000 per annum, depending on location and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development and growth.



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