Spa Therapist

hace 2 meses


Quintana Roo, México Accor Hotels A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Spa Therapist to join our team at Accor Hotels. As a Spa Therapist, you will be responsible for providing exceptional spa services to our guests, ensuring their comfort and satisfaction throughout their stay.

Key Responsibilities
  • Adhere to the Spa Policy & Standard Operating Procedures manual.
  • Act as an Ambassador for the spa, representing the brand values and establishing relationships with internal and external stakeholders.
  • Perform treatments and services in a safe, professional, and hygienic manner.
  • Maintain current professional license and adhere to all relevant regulations.
  • Ensure guest / member preferences and special requests are accommodated to the best of the property's abilities.
  • Deal with any guest complaints, comments, or concerns with discretion and urgency.
  • Participate in daily / monthly communication meetings and support the rest of your colleagues when requested.
  • Understand and adhere to the Accor Code of Ethics.
  • Follow all safety procedures and practices of the property.
Requirements
  • Diploma in Aesthetics from a reputable school.
  • Fluent in English and Arabic (preferably).
  • At least 7 years-experience in facial skin treatment in high-end hotels or aesthetic clinics.
  • Extensive knowledge and experience in working with skin care technologies and equipment.
  • Extensive experience in working with VIP clientele in luxury environments.