Guest Experience Ambassador

hace 1 semana


Santiago de Querétaro, Querétaro de Arteaga, México Marriott A tiempo completo

ROLE SUMMARY

At Marriott, we're looking for individuals who can deliver exceptional guest experiences. As a Guest Experience Specialist, you'll be responsible for providing a wide range of services that guide guests through their entire stay. This role goes beyond the traditional front desk, empowering you to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset.

Key responsibilities include processing operational needs, addressing guest requests, completing reports, delivering quality meals, and sharing the highlights of the local area. You'll be on your feet and moving around, taking a hands-on approach to work. This role requires creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Key Qualifications

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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