Quality Engineering Manager
hace 4 semanas
Job Summary:
The Quality Engineering Manager will be responsible for leading a team of quality engineers in managing customer quality relationships and ensuring customer satisfaction through effective quality engineering processes and solutions.
Key Responsibilities:
- Customer Relationship Management:
- Develop and maintain strong relationships with key customers to understand their quality requirements and expectations.
- Investigate and analyze customer quality issues and develop corrective actions to address customer concerns.
- Quality Engineering Leadership:
- Lead and manage a team of quality engineers to achieve departmental goals and objectives.
- Collaborate with engineering, manufacturing, and supply chain teams to identify opportunities for process improvement and quality enhancement.
- Quality Metrics and Reporting:
- Establish key quality performance indicators (KPIs) to monitor and measure customer quality performance.
- Prepare and present regular quality reports and performance dashboards to management and customers.
Requirements:
- Bachelor's degree in engineering or related field; advanced degree preferred.
- Minimum of 7-10 years of experience in quality engineering or quality management roles, preferably in the automotive industry.
- In-depth knowledge of quality management systems, methodologies, and tools, such as IATF 16949, ISO 9001, Six Sigma, APQP, PPAP, and FMEA.
- Experience in customer-facing roles, with the ability to manage customer relationships.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office Suite and manufacturing software systems.
- Proficiency in Spanish and English languages (written and verbal).
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