Quality Engineering Manager

hace 4 semanas


Ramos Arizpe, Coahuila de Zaragoza, México North American Production Sharing A tiempo completo
Quality Engineering Manager

Job Summary:

The Quality Engineering Manager will be responsible for leading a team of quality engineers in managing customer quality relationships and ensuring customer satisfaction through effective quality engineering processes and solutions.

Key Responsibilities:

  • Customer Relationship Management:
    • Develop and maintain strong relationships with key customers to understand their quality requirements and expectations.
    • Investigate and analyze customer quality issues and develop corrective actions to address customer concerns.
  • Quality Engineering Leadership:
    • Lead and manage a team of quality engineers to achieve departmental goals and objectives.
    • Collaborate with engineering, manufacturing, and supply chain teams to identify opportunities for process improvement and quality enhancement.
  • Quality Metrics and Reporting:
    • Establish key quality performance indicators (KPIs) to monitor and measure customer quality performance.
    • Prepare and present regular quality reports and performance dashboards to management and customers.

Requirements:

  • Bachelor's degree in engineering or related field; advanced degree preferred.
  • Minimum of 7-10 years of experience in quality engineering or quality management roles, preferably in the automotive industry.
  • In-depth knowledge of quality management systems, methodologies, and tools, such as IATF 16949, ISO 9001, Six Sigma, APQP, PPAP, and FMEA.
  • Experience in customer-facing roles, with the ability to manage customer relationships.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office Suite and manufacturing software systems.
  • Proficiency in Spanish and English languages (written and verbal).


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