Revenue Recovery Specialist
hace 6 días
Job Overview
The Revenue Recovery Specialist at Johnson Controls is responsible for ensuring timely payment of invoices and managing past due payments. This role requires strong analytical skills to identify high-risk customers and minimize exposure.
Key Responsibilities
- Coordinate collections calls and emails for accounts that are past due
- Analyze risk comparing credit limit to open balance
- Minimize exposure for high-risk customers
- Identify disputes on accounts and turn over to resolver
- Complete daily tasks on the Collections ERP system
Daily Tasks
- Send welcome information for new accounts
- Fulfill credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation team
- Prepare aging reports, send and reprint invoices
- Contact customers for remittance information for cash application purposes
Requirements
We are seeking a highly skilled individual with:
- Advanced English language proficiency (Mandatory)
- Intermediate French language proficiency (Plus)
- Developed data analytic skills
Preferred Qualifications
- Prior experience in collections and risk assessment
- Demonstrated ability to complete assignments to their completion
- Excellent customer service skills
- Ability to establish and maintain effective working relationships with employees and managers
- Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook
Estimated Salary
$65,000 - $85,000 per year, depending on location and experience.
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