Sales Associate

hace 4 semanas


Ecatepec de Morelos, México Van Cleef & Arpels A tiempo completo

Role Overview

As a Sales Associate at Van Cleef & Arpels, you will be the voice of the Maison for our clients, building and maintaining strong relationships with them.

You will be an ambassador of the Maison, promoting its image both internally and externally.

You will demonstrate excellent commercial sense and actively participate in the recruitment and development of new clients.

You will aim to offer a unique experience to our loyal clients.

You will convey the refinement, elegance, and innovation that inspire the Maison's creations.

Key Responsibilities

  • To achieve sales goals, while balancing daily business and High Jewelry sales.
  • To develop a network and a loyal clientele.
  • To attend social functions within the community to generate new business.
  • To invite current and prospective clients to in-boutique events and reach out through social media and other tools.
  • To participate in CRM initiatives.
  • To capture and maintain accurate client data, communicate on novelties and events, and provide clienteling reporting.
  • To assist in display setup and breakdown, and ensure that products are stored safely nightly.
  • To provide excellent customer service, following up on after-sales service and the repair process from start to finish.
  • To ensure customer satisfaction and follow all implemented Maison policies and procedures.
  • To share the Van Cleef & Arpels history, quality standards, and collection information with clients, and assist in maintaining the aesthetic quality of the Boutique.

What We Offer

Joining Van Cleef & Arpels is an opportunity to join a team where the development of our employees is at the heart of our ambition.

You will have the opportunity to join our onboarding program with a broad range of trainings on our history, know-how, and creations, as well as daily support.

BloomWithVCA


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