Technical Application Solutions Specialist
hace 3 semanas
Are you passionate about delivering exceptional support to businesses?
About the Role:
C3 AI is seeking a skilled Business Application Support Engineer to join our Guadalajara, Mexico office. In this critical role, you will be responsible for ensuring seamless operations of various business applications, including NetSuite, Coupa, Office 365, Atlassian products, Power BI, and Azure Active Directory.
Duties and Responsibilities:
As a Business Application Support Engineer, your key responsibilities will include:
- Proficiency in managing complex software systems, identifying issues, and resolving them efficiently.
- Implementing AAD Single Sign On and SAML to enhance security and user experience.
- Collaborating with cross-functional teams to resolve data and technical issues, ensuring minimal downtime.
- Developing and enforcing policies for data integrity and change management.
- Ensuring compliance with SOX and security standards for financial systems.
- Designing and implementing reports and dashboards according to business needs.
- Upholding confidentiality of company data and financial information.
- Partnering with Technology and Finance teams to enhance processes in NetSuite.
Qualifications and Requirements:
To succeed in this role, you must have:
- A Bachelor's degree in Computer Science, Information Systems, or a related field.
- At least 3 years' experience administering Coupa and NetSuite solutions for large enterprises, preferably in a SaaS environment.
- In-depth knowledge of the NetSuite stack and modules.
- Basic SQL scripting skills for creating records and KPIs.
- Familiarity with software like OpenAir, ADP, Concur, FloQast, Varicent.
- The ability to translate end-user needs into technical solutions.
- Strong business analysis skills to capture requirements and propose effective solutions.
What We Offer:
C3 AI provides a competitive compensation package and excellent benefits, including a salary range of approximately $90,000 - $120,000 per year, based on location and experience.
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