Quality Assurance Specialist

hace 7 días


Cuernavaca, Morelos, México Amazon A tiempo completo
Job Summary
Amazon is seeking a highly skilled Quality Assurance Specialist to join our team. As an Area Manager, ICQA, you will oversee the creation and changes of product locations, records, and information lists, while driving optimal capacity utilization.

Key Responsibilities
  • Assist the ICQA manager with storage capacity and provide weekly updates.
  • Conduct in-depth research on defect trends.
  • Design and implement queries, compile data, and generate reports using MS Access and Excel.
  • Process requests to create new bins or modify existing bins, both virtually and physically.
  • Coordinate bin conversions before execution.
  • Investigate and resolve stock position issues reported by FC departments.
  • Manage and update product configurations and the FC map.
  • Delete non-existent bins.
  • Coordinate inventory movement.
  • Audit bin usage and provide recommendations on consolidation activities.
  • Maintain and update product collection paths with the Outbound department.

About the Team

The ICQA team consists of 45 people outside peak periods and up to 120 during peak periods. We aim to guarantee inventory accuracy, quality levels, and space management.


Basic Qualifications

Bachelor's degree or equivalent

Employee and performance management experience

Intermediate English proficiency

Advanced Microsoft Excel skills, including pivot tables, macros, and data links

Flexible schedule and shift work


Preferred Qualifications

Performance metrics, process improvement, or lean techniques experience

Advanced English proficiency



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