Quality Excellence Lead
hace 2 meses
**Job Summary:**
We are seeking a Quality Excellence Lead to join our team at HERE Technologies. This role is responsible for leading cross-functional process and design FMEA sessions to reduce product delivery risk.
Main Responsibilities:
- Identify potential delivery risk exposures, recommend solutions, implement approved improvements, and monitor compliance
- Educate and train employees on risk process, risk awareness, and prevention measures
- Plan, perform, and implement process improvement initiatives across the organization using Lean Six Sigma framework
- Accountable for project-level results, personal, and team goals
- Monitor project performance in cooperation with the Project Manager/Production manager/Product Owner and ensure that preventive and corrective actions have been implemented
- Identify opportunities for improvement in Platform Foundations AQP processes; unite HERE process performance & industry standard frameworks to drive prevention of Customer issues
- Conduct process mapping and identify waste in process steps
- Provide gap analysis and propose solutions to improve process efficiency
- Act as a resource & promote best practices for continuous improvement; provide coaching to build team member's problem-solving skills
- Measure the outcomes and outputs of process improvement initiatives and leverage analytics to report savings
- Facilitate workshops and Kaizen events
- Knowledge of Agile software development methodology, can coach product and development teams on Acceptance Criteria best practices
Required Skills and Qualifications:
- Bachelor's degree in Industrial Engineering, Business Administration, or similar
- Lean Six Sigma Certification (Green Belt) preferred
- 3+ years of related experience on Continuous Improvement
- 2+ years of related experience on Risk Management
- English language 100%
- Excellent communication skills (English and Spanish), and ability to interact effectively at different levels of organization
- Ability to work within a cross-functional team and a multi-cultural environment
- Good negotiation and influence skills
- Strong customer focus
- Creativity in problem solving
- Ability to effectively manage time to ensure that work is completed efficiently and on time
Estimated Salary: $120,000 - $180,000 per year.
Benefits:
- Competitive salary and bonus structure
- Comprehensive health insurance
- Retirement plan with company match
- Generous paid time off and holidays
- Opportunities for professional growth and development
About Us:
HERE Technologies is a location data and technology platform company that empowers our customers to achieve better outcomes. We create solutions that fuel innovation, provide opportunity, and foster inclusion to improve people's lives.
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