Electrical Quality Strategist

hace 1 mes


Monterrey, Nuevo León, México Schneider Electric A tiempo completo
Job Overview

Schneider Electric, a leading global company, is searching for an Electrical Quality Strategist to join our team. This role plays a crucial part in ensuring the quality and reliability of our products, driving customer satisfaction, and shaping the future of electrical engineering.

About the Role

The Electrical Quality Strategist will be responsible for defining and executing the Customer Satisfaction & Quality strategy, project quality plan, offer quality roadmap, and quality targets for their portfolio of offers. This involves driving approval for and managing the complete scope of Quality actions (in marketing, design, manufacturing, supply chain, services...) for their offers to improve the customer experience and ensure quality, reliability, and safety.

This position requires strong problem-solving skills and demonstrated ability to analyze and articulate technical problems. The ideal candidate should have working knowledge of fundamentals and practice of quality in product design and implementation in manufacturing, as well as experience with 8D methodology, 5 Whys, Cause/Effect Analysis, FMEAs...

Key Responsibilities
  • Define and execute the Customer Satisfaction & Quality strategy, project quality plan, offer quality roadmap, and quality targets for your portfolio of offers.
  • Drive approval for and manages the complete scope of Quality actions (in marketing, design, manufacturing, supply chain, services...) for your offers to improve the customer experience and ensure quality, reliability, and safety.
  • Evaluate and mitigate risks using quality methods and tools such as FMEA, FTA, 8D, etc.
  • Gather and analyze data on product problems, customer cases, and product returns and cost of non-quality using as an input to evolve offer quality roadmap/plan.
  • Support Front Office to manage major customer issues.
  • Execute customer visits to gather market trends, follow up on field tests and translate the results into actionable requests in the program backlog.
Requirements

The ideal candidate should have:

  • A BS in Mechanical, Industrial and Electrical Engineering preferred.
  • Minimum 8 years Manufacturing, Quality or Industrialization experience.
  • Strong problem-solving skills and demonstrated ability to analyze and articulate technical problems.
  • Working knowledge of fundamentals and practice of quality in product design and implementation in manufacturing.
  • Experience with 8D methodology, 5 Whys, Cause/Effect Analysis, FMEAs...
  • Proven experience in Project Management.
  • Ability to acquire state-of-the-art industry knowledge related to company's products.
  • Domestic and international air travel is required (when possible).
Benefits

We offer a competitive salary of €120,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

Why Schneider Electric?

Schneider Electric is a global leader in the energy management and automation industry, with over €36 billion in revenue and 150,000 employees worldwide. We are committed to creating a more sustainable future and reducing our environmental footprint. As an Electrical Quality Strategist at Schneider Electric, you will be part of a dynamic team that values innovation, collaboration, and customer satisfaction.



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