Customer Experience Manager

About the RoleWe are seeking an experienced Customer Experience Manager to join our team at Gigamon. This is a key role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesDevelop and maintain a deep understanding of customer needs and pain points to drive business growth...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...

**Job Overview**We are seeking a highly motivated Senior Account Manager to join our team at Ecovadis. In this role, you will be responsible for managing a portfolio of customer and partner relationships while maintaining a high level of satisfaction and engagement with our service and tools.About the Role:Liaise between customers and internal teams to...

About Us:">At Emma – The Sleep Company, we are dedicated to providing our customers with the best experience before and after sales, converting them into ambassadors for our brand. We believe in the importance of a well-rested life and strive to create products that help our customers achieve this goal.Your Role:We are seeking an experienced Customer...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

American International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...

Job SummaryZendesk is seeking a skilled CX Associate Manager to play a vital role in supporting our executive programs focused on the executive persona. This person will report to the Sr. Director of Customer Experience and be responsible for executing and delivering targeted executive events and programs.Key ResponsibilitiesMeeting coordination in Google...

OverviewZendesk is a leading provider of customer service software, dedicated to empowering businesses to deliver exceptional experiences.We are seeking a seasoned Customer Experience Advocate and Program Manager to join our team. In this role, you will play a key part in maintaining our roster of referenceable customers, analytical reporting, and helping to...

Company OverviewFairplay is a leading organization dedicated to providing exceptional customer experiences. Our team is passionate about ensuring that our customers receive the best possible support and resources to help them achieve their goals. Job DescriptionWe are seeking an experienced Customer Onboarding Experience Manager to join our team. As an...

About QualtricsAt Qualtrics, we create innovative software solutions that empower businesses to deliver exceptional frontline experiences and drive growth.Achieving Business Success Through Exceptional Customer ExperienceAs a leading provider of experience management software, we help organizations across various industries leverage our platform to unlock...

**Role Overview:**Rocket International seeks a highly skilled Digital Customer Experience Manager to oversee the CRM system and drive strategic campaign initiatives.**Key Responsibilities:**Ensure data accuracy, integrity, and compliance within the CRM system, utilizing advanced segmentation techniques to create targeted campaigns based on demographics,...

Job DescriptionWe are seeking a highly skilled Digital Customer Experience Manager to join our team at Citi. As a key member of our marketing department, you will be responsible for successfully connecting platforms to enhance our bank ecosystem.Your primary focus will be on designing life-cycle strategies and journeys for customers that drive the best...

SAP Enterprise Cloud Services (ECS) is a business unit within SAP that provides cloud-hosted infrastructure and application management services to customers worldwide.The ECS organization is focused on delivering high-quality services to its customers, with a strong emphasis on customer satisfaction and success.As part of ECS, the SAP Enterprise Cloud...

About VerizonVerizon is a leading provider of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe, working behind the scenes to anticipate, lead, and believe in the power of listening.Our VisionWe aim to make an impact, striving to move the world forward by lifting up...

About UsTTEC is a global company that helps businesses build customer experiences through technology and humanity. We partner with leading brands to provide exceptional service to millions of customers every day.Job OverviewWe are looking for a Customer Experience Manager to join our team in Mexico City. As a manager, you will be responsible for leading a...

About the RoleAs a Digital Experience Manager at Apple, you will play a crucial role in driving performance of Apple products across our partners in Mexico. You will be responsible for implementing and monitoring the compliance of Apple's customer experience on eCommerce Retailers and Carriers in Mexico.Key ResponsibilitiesDrive performance of Apple products...

OverviewSpx Flow, a leading innovator in rotating technologies, is seeking a highly skilled Customer Experience Coordinator to join our team. This role will be based in Mexico and will report directly to the Customer Experience Manager.Job Summary:The Customer Experience Coordinator will play a crucial role in ensuring that customer needs are met and...

About the Role:Mission-driven Customer Experience professional wanted to lead and guide a team of 6-8 Account Managers in spearheading our mission to create the highest satisfaction levels for our Spanish customers at every touchpoint.Key Responsibilities:Lead a team of customer-oriented individual contributors in driving customer retention and upselling...

Be the Spark That Brightens Days and Ignites Your Career">TTEC, a global leader in customer experience technology and services, is seeking a highly motivated Customer Experience Manager to join our team in Mexico City. As a Service Delivery Manager, you will play a key role in leading, mentoring, and coaching your team to deliver exceptional customer...