IT Support Specialist
hace 2 semanas
We're proud to say we've been named one of the top logistics companies in the industry.
Charger Logistics is a world-class asset-based carrier with a strong presence across North America. With over 20 years of experience providing exceptional logistics solutions, we've transformed into a leading transport provider and continue to grow.
We're seeking a skilled IT Support Specialist for our Queretaro site to join our international help desk team, which is the face of our IT organization. The IT Support Specialist will be responsible for:
Key Responsibilities:
- Primary administration and collaboration of IT general activities.
- Support the management team in planning efforts related to staffing levels and requirements.
- Co-ordinate with technical teams for L2 and L3 issues and provide resolution to end users.
- Frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests.
- Providing end users with primary technical support of company computers, applications, printers, and other related technologies remote and on-site.
- Primary contact to resolve hardware/software/network problems reported to the Help Desk.
- Participate in projects to facilitate improvements to our business.
- Primary inventory control.
Requirements:
- Advanced English is a must.
- Being in the last semester of the career or able to attend to on-site work.
- Fresher in technologies field, open to start creating your professional career path with our company.
- Strong time management skills, able to multitask and set priorities.
- Exceptional communication, interpersonal, and decision-making skills.
- Fine attention to detail and quality of work.
- Solid problem-solving and root cause analysis skill.
Benefits:
- Competitive pay package
- Professional growth
- International training
- Superior law benefits
We're committed to providing equal opportunities to each candidate and employee, and we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We invest time and support in our employees to provide the room to learn, grow, and work their way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies.
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