Field Services Specialist

hace 2 semanas


Juárez, Chihuahua, México Cognizant A tiempo completo

We are seeking a skilled Field Services Specialist to join our team at Cognizant, one of the world's leading digital service providers. As a High-Tech Support expert, you will have the opportunity to work on exciting projects and collaborate with our clients to deliver exceptional results.

About Us: At Cognizant, we pride ourselves on being a dynamic and inclusive company that values diversity and promotes career growth opportunities for all employees. We are committed to respecting human rights and building a better future by empowering individuals and the environment. Our culture is built on investing in people and their well-being, creating conditions for everyone to thrive.

Your Role: As a Field Services Specialist, you will be responsible for providing advanced technical support for AV devices, including projectors, microphones, speakers, amplifiers, cameras, and displays. You will also troubleshoot IT device issues and manage the lifecycle of IT assets, from collection and storage to allocation and disposal. Additionally, you will have basic troubleshooting skills for network devices, such as routers, switches, firewalls, and wireless access points.

What We Offer: In this role, you will have the opportunity to improve your career in one of the largest and fastest-growing IT service providers worldwide. You will receive ongoing support and funding for training and development plans, as well as a highly competitive benefits and salary package. You will also have the chance to work with leading global companies and contribute to our mission of building a better future.

Requirements: To succeed in this role, you will need advanced troubleshooting and problem-solving capabilities, as well as excellent communication and teamwork skills. You should have experience working with high-tech equipment and be able to manage multiple tasks and priorities in a fast-paced environment. A bachelor's degree in a relevant field and 2+ years of experience in a similar role are preferred.

Salary: The estimated salary for this position is $70,000 - $100,000 per year, depending on location and experience. We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply now


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