Quality Assurance Specialist
hace 3 semanas
Eaton, a leading global technology company, is seeking a skilled Warranty Quality Engineer to join its ES AMER ARS division. This role involves leading quality and warranty management processes to ensure customer satisfaction.
Key responsibilities include:
Quality and Warranty Management:
- Support and lead quality and warranty management processes to achieve customer satisfaction.
- Carry out root cause analysis and resolution for customer issues.
- Ensure proper implementation and lead of APQP process with products and manufacturing processes.
Process Improvement:
- Define and lead process improvement projects to improve plant indicators (PPM, Warranty Claims, Fill Rate, On-Time Performance, Yield, and Scrap).
- Lead the quality and warranty management process, develop warranty procedures and manuals.
Leadership and Communication:
- Lead work teams in the deployment of Eaton Quality System and Six Sigma Projects.
- Communicate fault and liability information to internal and external suppliers to obtain robust corrective actions.
Qualifications:
- Bachelor's degree in industrial, electrical, or electromechanical engineering, business administration, or other science.
- Minimum 3-5 years of experience in similar positions.
Desirable Skills:
- Full bilingual (English/Spanish).
- Six Sigma Green Belt Certification.
- Project Management Knowledge.
The ideal candidate will have a strong background in quality assurance, experience with APQP, and excellent leadership and communication skills. If you are a motivated and detail-oriented individual looking for a challenging role, apply today
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