Digital Payment Operations Lead

hace 1 semana


Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

Company Overview

Sequoia Connect is a global technology consulting and digital solutions company that helps clients succeed in a converging world. With over 750 clients across five continents, they accelerate digital transformation with the Mosaic platform.

Operating in key industries that drive economic growth, Sequoia Connect enjoys leadership positions in construction, finance, and technology.

About the Role

We are seeking an experienced Digital Payment Operations Lead to join our team in Mexico City.

Job Summary

The Digital Payment Operations Lead will provide 24/7 production support in a financially impactful payment environment. Key responsibilities include managing incidents, changes, and problem resolution within the payment domain.

Responsibilities:

  • Provide 24x7 production support in a high-stakes payment environment.
  • Manage incidents, changes, and problem resolution within the payment domain.
  • Monitor and troubleshoot TCP/IP traces and payment-related issues.
  • Ensure compliance with ISO 8583, ISO 20022, and other payment regulations.

Requirements:

  • 5+ years of experience in a 24/7 production support environment for financial services.
  • 3+ years of experience in incident, change, and problem management.
  • Bachelor's degree in computer science or related field or equivalent experience.
  • Experience with ISO 8583, ISO 20022, and payment systems like ACH, RTP, and SWIFT.

Preferred Qualifications:

  • Familiarity with MuleSoft, Murex, and payment card systems.
  • Knowledge of cross-border and domestic payments regulations.
  • Experience reading TCP/IP traces and understanding technical issues in card payments.

What We Offer:

  • A competitive salary range: $90,000 - $120,000 per annum.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your application through our website at https://www.sequoia-connect.com/careers/.



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