Customer Service Representative with Excellent Communication Skills
hace 2 semanas
We are seeking a highly skilled Customer Service Representative to join our team in Tijuana, Mexico. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and building strong relationships.
**Company Overview**: We are a leading outsourcing company with operations throughout the US, Mexico, and Latin America. Our mission is to make outsourcing simple for our clients, allowing them to focus on their core business and drive sales growth.
**Job Description**: The successful candidate will have excellent communication skills, both written and verbal, and be able to manage large volumes of inbound calls in a timely manner. They will also be responsible for following established protocols, maintaining high-quality results, and providing knowledgeable and insightful responses to customer inquiries.
**Required Skills and Qualifications**:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong time management and organizational skills
- Knowledge of customer service principles and practices
**Salary and Benefits**: The salary range for this position is $4,000 - $5,000 per week, paid bi-weekly. Additional benefits include competitive pay, weekly bonuses, opportunities for advancement, and a great team environment.
**Work Location**: This is an in-person role located at Blvd. de las Bellas Artes S/N, Garita Internacional, Garita de Otay, 22430, Tijuana, B.C.
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