Market Research Fielding Specialist
hace 7 días
Your key responsibilities will include managing and setting up commercial and operational aspects of integrating third-party vendors to support our internal quotas. You'll work closely with our global network of vendors to kick off, advance, and resolve top-up engagements.
To succeed in this role, you'll need to have a natural ability with data analysis, experience developing and executing fielding plans, and expert knowledge of the market research industry top-up market.
If you're a detail-oriented and accurate individual with excellent communication skills, we'd love to hear from you.
**Responsibilities:**
* Develop and execute fielding plans for all quotas that require external assistance.
* Communicate with Sermo's global network of vendors to kick off, advance, and resolve top-up engagements.
* Fine-tune and revise calculations and actions taken by the RTP Fielding module.
* Catalog and report on sub-optimal vendor selection decisions made at Bidding.
* Refine sub-optimal fielding alert/trigger thresholds in RTP Fielding module.
* Monitor exception-based reporting for CAWI/SONY quotas, developing recovery plans as needed.
* Coordinate with Client-facing staff when client approval for changes are required for any quota.
* Ensure clear, actionable communication and delivery of projects, working together to exceed client expectations for service quality and timelines.
* Think of new ways to improve vendor performance, internal communication, and technology around top-up, working always to increase panel performance while reducing top-up costs.
* Prepare, deliver, and improve on SOPs governing Sermo's delivery methodology on project fielding & top-up.
**Requirements:**
* Natural ability with data analysis and insights generated from numerical data.
* Experience developing and executing fielding plans alongside clients.
* Expert knowledge of Market Research industry top-up market.
* Proven record of high performance in a role assisting others in project/program delivery.
* Strong preference for a dynamic work environment with complex moving parts and deadlines.
* Excellent communication skills, both with internal stakeholders as well as with external Sermo clients.
* Experience working in a role with SOPs, with an eye to continuous refinement/improvement of SOPs over time.
* Detail-oriented and accurate, even under periods of high workload.
If you're passionate about market research and have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity.
**About Sermo:**
Sermo is a global leader in market research, with a network of over 450 employees and operations in 35+ countries. We're committed to amplifying the voice of physicians globally and driving better patient outcomes.
**What We Offer:**
* Competitive salary and benefits package
* Opportunity to work with a dynamic and global team
* Professional development and growth opportunities
* Collaborative and inclusive work environment
We're excited to hear from you and learn more about your qualifications and experience.
**How to Apply:**
If you're interested in this role, please submit your application through our website. We look forward to reviewing your application and discussing this opportunity further.
**Contact Information:**
For any questions or concerns, please contact us at [insert contact information].
**Disclaimer:**
Sermo is an equal opportunities employer and welcomes applications from all qualified candidates.
**Note:**
This job description is subject to change based on the needs of the company.
**Sermo's Mission:**
To amplify the voice of physicians globally and drive better patient outcomes.
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