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Data Specialist, Professional Services

hace 2 meses


Ciudad de México, Ciudad de México Trax A tiempo completo

About The Position

We are seeking a skilled Data Specialist to join our Professional Services team at Trax.

About Trax

Trax is a leading retail platform that enables customers to gain insights into in-store activity, allowing them to focus on delivering exceptional shopper experiences.

Our platform is used by top CPG companies and retailers worldwide, providing dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions.

As pioneers in computer vision, Trax continues to innovate and excel through the development of advanced technologies and autonomous data collection methods.

With a global presence and hubs in the United States, Singapore, and Israel, we serve customers in over 90 countries.

The Role

The Data Specialist will play a crucial role in supporting our Professional Services team with data needs, leading the setup of Trax solutions, finalizing reporting requirements, and delivering professional services to client satisfaction.

Key Responsibilities

  • Translate reporting requirements into formats accepted by Trax service providers.
  • Collaborate with customers and development teams to define, receive, and run user acceptance tests on professional services deliverables.
  • Ensure the implementation of desired solutions by working with internal and external parties, including R&D teams, support, QA, and subject matter experts.
  • Take responsibility for setup, configuration, maintenance of project reporting and KPIs, including periodic analysis of related data items.

Requirements

  • Prior experience working with data in a technical environment.
  • Proficiency in Excel, handling large databases, and using advanced functions.
  • Ability to detect correlation and draw conclusions based on data.
  • Experience interpreting customer business needs and translating them into applications and requirements.
  • Strong analytical skills and attention to detail.
  • Strong English communication skills.
  • Self-motivation and ability to work independently or within a team.
  • Flexibility and willingness to work in a fast-paced environment.

Trax's Commitment

We are committed to creating a diverse, inclusive, and equitable workplace where all team members feel valued and respected.

We strive to maintain a nondiscriminatory approach and an inclusive environment with equitable treatment for all.