Human Resources Generalist, Experience Required

hace 2 semanas

Ciudad de México, Ciudad de México Zebra A tiempo completo

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.

We value being part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally.

About the Role

The HR Services Representative II plays a crucial role in providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures, and programs as well as communicating effectively with team members within the HR Service Center.

Responsibilities:
  • Serve as a first point-of-contact for current and former employee's questions on HR policies and/or processes.
  • Maintain working knowledge of HR processes to answer customers' questions.
  • Receive employees through the HR Service Center and provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems.
  • Alert Senior HR Service Members when there is confusion or absence of information to answer.
  • Work closely with the payroll and benefit departments and subject matter experts in HR to resolve employee problems.
  • Follow through to ensure that each case is fully resolved.
  • Utilize the different HR systems such as: Service Now, ADP -Analysis and description of jobs – Oracle Cloud, degree to answer employee questions.
  • Document all communication within the HR Service Center's case management software application.
  • Pro-actively identify opportunities for processes, policies, and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes.
  • Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits, and running regular and ad hoc reports in line with business requirements.
  • Administer key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation.
  • Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities, and managing the onboarding process.
  • Provide rewards administration support for some company benefits programs.
  • Accurate and timely employee payroll data preparation for the required pay frequency (i.e., weekly, bi-weekly, monthly).
  • Provide internal/external audit support, e.g., collection and preparation of supporting documents.
  • Drive consistent content management across the HR Function on the various internal HR tools (e.g., zConnect, etc.).
  • Perform all work in accordance with established HR Service Center standards.
Requirements:
  • Requires a HS diploma or GED; degree a plus.
  • Minimum 2 years of previous experience in a customer or employee-facing environment preferred, ServiceNow and HR experience.
  • Excellent verbal and written communication skills.
  • Team player.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Must possess a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone, and in person.
  • Ability to independently execute an action plan following documented policies and procedures.
  • Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Ability to assess employee issues and apply the appropriate procedure, policy, or define the appropriate escalation points.
  • Ability to learn and navigate new software quickly.
  • English compulsory and other languages a plus.
What We Offer

Estimated salary $65,000 - $75,000 per year, depending on experience.

Opportunities to learn and lead at a forward-thinking company.

Defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally.

Part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

  • Human Resources Generalist

    hace 7 días

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Human Resources Generalist to join our team at Marriott International, Inc. The ideal candidate will have a strong background in human resources, management operations, or a related field and be able to work effectively with cross-functional teams.About the RoleThis role is responsible for supporting the daily activities...

  • Administrative Assistant

    hace 2 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and organized Administrative Assistant - Human Resources Generalist to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.ResponsibilitiesProvide administrative support to the Human Resources department,...

  • Strategic Human Resources Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    As a key member of the Thermo Fisher Scientific team, the Strategic Human Resources Manager will drive the development and implementation of Human Resources strategies in Mexico, aligned with the organization's objectives.The ideal candidate will have a proven track record of leading HR initiatives and process improvement projects, as well as experience in...

  • Human Resources Director

    hace 4 semanas

    Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    As a Human Resources Director at Thermo Fisher Scientific, the ideal candidate will be responsible for driving the company's HR strategies and initiatives in the assigned region (Mexico). The role will involve collaborating with the management team to define strategies and action plans that align with the organization's objectives. This position will also be...

  • Human Resources Generalist

    hace 1 mes

    Ciudad de México, Ciudad de México Ecovadis A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Human Resources Generalist to join our team at Ecovadis in Mexico City. As a key member of our HR team, you will be responsible for providing administrative support to employees, coordinating onboarding and offboarding processes, and ensuring compliance with local and national regulations.Key...

  • Human Resources Generalist

    hace 4 semanas

    Ciudad de México, Ciudad de México Lear Corporation A tiempo completo

    **HR Generalist Role at Lear Corporation**We are seeking a dedicated HR Generalist to join our team at Lear Corporation, a leading Tier 1 automotive supplier. As an HR Generalist, you will be responsible for providing coverage for operational and hourly vacancies in the plant, ensuring 100% certification of operational personnel, and compliance with STPS...

  • Human Resources Generalist

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryAs a key member of the Marriott International, Inc. Human Resources team, this role is responsible for delivering HR services that meet or exceed the needs of employees and enable business success. The ideal candidate will have a strong background in human resources, management operations, or a related field, with excellent communication and...

  • Human Resources Generalist

    hace 7 días

    Ciudad de México, Ciudad de México Johnson Controls International A tiempo completo

    **Overview:**At Johnson Controls International, we are seeking a talented and detail-oriented Human Resources Generalist to join our Talent Acquisition team. In this role, you will be responsible for assisting in the recruitment process, including responding to incoming inquiries from external and internal customers.**Job Description:**This is a challenging...

  • Human Resources Strategist

    hace 1 mes

    Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    As a key member of the Thermo Fisher Scientific team, the Human Resources Strategist will play a critical role in shaping the organization's HR strategies and initiatives. This position will be responsible for developing and implementing HR programs and processes that align with the company's objectives and support the achievement of business goals.Key...

  • Human Resources Coordinator

    hace 1 mes

    Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    HR Generalist RoleLionbridge is seeking a skilled HR Generalist to support our global HR operations. As a key member of our team, you will gain valuable experience in HR systems, processes, and compliance. Your primary goal will be to support the management of our human resources, covering key areas such as onboarding, offboarding, personnel administration,...

  • Human Resources Coordinator

    hace 1 mes

    Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completo

    Job Title: Human Resources CoordinatorAre you passionate about delivering exceptional experiences to our guests and owners? Marriott Vacations Worldwide is seeking a highly skilled Human Resources Coordinator to join our team.Job Summary:The Human Resources Coordinator will provide support to the Human Resources department, focusing on associate relations,...

  • Human Resources Strategist

    hace 1 mes

    Ciudad de México, Ciudad de México People and Culture A tiempo completo

    About the Opportunity:We are seeking a seasoned Human Resources professional to join our People and Culture team in Mexico City. As an HR Leader, you will play a key role in implementing HR strategy and initiatives to drive business outcomes and enhance employee engagement.Key Responsibilities:Develop and implement HR strategies to support business...

  • Human Resources Operations Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México TD SYNNEX A tiempo completo

    About the Role:We are seeking a highly skilled and experienced HR Generalist to join our team at TD SYNNEX. The ideal candidate will have a strong background in human resources, including experience in recruitment, talent management, and employee relations.Key Responsibilities: Manage and resolve employee inquiries and issues in a timely and professional...

  • Human Resources Executive

    hace 1 semana

    Ciudad de México, Ciudad de México Hasbro A tiempo completo

    At Hasbro, we're on a mission to create an environment where creativity and innovation thrive. To achieve this, we're looking for a seasoned Human Resources Executive to join our team.The successful candidate will be responsible for executing HR initiatives that drive business performance. This includes talent management, engagement, learning and...

  • Human Resources Director

    hace 4 semanas

    Ciudad de México, Ciudad de México TechnoServe A tiempo completo

    About the Role: TechnoServe, a nonprofit organization operating in 29 countries, seeks an HR and Administration Manager to join our Mexico office. The ideal candidate will have 7 years of experience in human resources and a collaborative, solution-focused approach. Key Responsibilities: Manage HR and administration functions, ensuring compliance...

  • Human Resources Manager

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryThe Human Resources Manager at Marriott International, Inc plays a vital role in supporting the daily activities of the Human Resource Office. As a key member of the property Human Resources support staff, this individual works closely with HR employees to oversee recruitment, total compensation, and training and development initiatives.Key...

  • Human Resources Director

    hace 1 mes

    Ciudad de México, Ciudad de México Mondrian A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Human Resources Director to join our team at Mondrian. As a key member of our leadership team, you will be responsible for leading the development and implementation of our human resources strategy, ensuring that our organization remains competitive and compliant with all relevant laws and...

  • Human Resources Director

    hace 1 semana

    Ciudad de México, Ciudad de México Ennismore A tiempo completo

    Job Title: Director of Human ResourcesWe are seeking a highly skilled and experienced Director of Human Resources to join our team at Ennismore. As a key member of our leadership team, you will be responsible for leading the development and implementation of our human resources strategy, ensuring that our people are equipped to deliver exceptional...

  • Human Resources Operations Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Abb A tiempo completo

    **Human Resources Operations Specialist**:At ABB, we are committed to driving diversity and inclusion across all dimensions. As a Human Resources Operations Specialist, you will play a key role in delivering HR service assistance to the HR community, business managers, and employees. Your responsibilities will include processing complex and escalated HR...

  • Human Resources Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Turner & Townsend A tiempo completo

    Job Description    We are seeking a skilled Human Resources Manager to join our team at Turner & Townsend. As a key member of our organization, you will be responsible for providing an operational HR service to support the business strategy.    Key Responsibilities:Manage employee relations issues, including dismissal and performance...