Customer Service Team Lead

About the RoleThe Customer Service Team Lead is an intermediate position responsible for overseeing the daily operations of a customer-facing team. This role involves delegating tasks, supervising team performance, and ensuring individual and group goals are met.Key Responsibilities

Job DescriptionThe Customer Service Team Lead is an intermediate position responsible for overseeing the daily workflow of a customer service team in coordination with the customer service function.**Responsibilities:**Lead and direct a small customer service team (typically up to 10) and serve as the team leader- Supervise and perform customer service...

The Service Team Lead at Citi is responsible for overseeing the daily workflow of a Customer Service team. This role involves delegating tasks, performing routine activities, and resolving issues that may impact the organization.**Key Responsibilities:**• Allocate work for a small Customer Service team (typically up to 10) and serve as the team leader•...

At Citi, we are seeking an experienced Customer Service Team Lead to oversee the day-to-day operations of our call center. This is a full-time position that requires strong leadership and management skills, as well as excellent communication and analytical abilities.About the RoleThe successful candidate will be responsible for managing a team of customer...

The Customer Service Team Coordinator role at Citi involves providing clients with tailored solutions and support in collaboration with the Customer Service team. The primary objective of this position is to address external customer issues and deliver ongoing customer service support.**Key Responsibilities:**Support the Customer Service unit, comprising...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**- Support the Customer Service...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

The Service Supervisor role at Citi is an intermediate position focused on supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The primary objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met.**Key Responsibilities**:Allocate work for...

The Operations Support Team Lead is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services...

**Job Summary**:Citi is seeking an experienced Collections Team Lead to join our team. The successful candidate will be responsible for assisting day-to-day operations, ensuring a smooth workflow, and meeting predetermined goals.Key Responsibilities:Assist the manager in coaching a team of representatives to provide high-quality customer care, focusing on...

IMPORTANTE EMPRESA AUTOMOTRIZ **Solicita Customer Service Sr.** Actividades: Administrar la demanda del cliente con el propósito de asegurar el cumplimiento al KPI entregas al 100% en tiempo y forma para los mismos. **Requisitos**: - Ing. Industrial, LAE o Afín, Lic. Relaciones Internacionales - 3 a 5 años de experiência en puesto similar. - ingles...

The Service Associate role at Citi involves providing exceptional customer service while ensuring adherence to company policies and guidelines. This entry-level position requires strong communication and problem-solving skills to resolve client inquiries and issues.**Key Responsibilities:**Conduct client verifications, account-related inquiries, and process...

About the RoleWe are seeking a highly skilled and motivated Back Office Service Analyst to join our team in Citi. As a key member of our customer service function, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless day-to-day operations.Key Responsibilities

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx 35-45 representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery...

The Service Team Lead is an entry-level position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

Oficina de Seguros busca: **Customer Service / Auxiliar Administrativo** Actividades: - Contactar prospectos y clientes - Comunicación, eventos y todo lo relacionado a experiências para el cliente - Manejo de redes sociales **Requisitos**: - Carrera técnica Administrativa o Licenciatura Trunca, o recién egresados - Buena presentación - Atención al...

La posición de Supervisor de Servicio al Cliente es un papel intermedio responsable de supervisar el flujo diario de trabajo de un equipo de Servicio al Cliente en coordinación con la función de Servicio al Cliente.Responsabilidades:Asignar trabajo a un equipo de Servicio al Cliente y ventas (normalmente de hasta 10) y desempeñarse como líder del...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...