Senior Manager, Financial Crime Operations

hace 4 semanas


Ciudad de México, Ciudad de México Stripe A tiempo completo

Company Overview


Stripe is a financial infrastructure platform for businesses. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

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About the Job

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  • This role will act in a player-coach capacity and be accountable for supporting 5 Enhanced Due Diligence (EDD) investigators.","
  • The team's responsibility is to thoroughly vet and continuously monitor high-risk customers to identify, assess, and mitigate potential risks of financial crimes.","
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Key Responsibilities

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  1. ","
  2. Guide a new team of EDD investigators","
  3. Ongoing management of operational performance to deliver KPIs and report to key stakeholders","
  4. Manage capacity and scheduling, dividing and assigning work between team members","
  5. Ensure the team has all the skills and resources needed to be successful","
  6. Set clear goals and expectations for individual and team performance","
  7. Foster a culture of continuous improvement","
  8. Support recruitment and hiring initiatives","
  9. Coach and mentor individuals to meet career goals","
  10. Provide continuous performance feedback and facilitate periodic formal performance reviews","
  11. Drive and own initiatives that make the team a warm and welcoming place to work","
  12. Keep the team engaged and motivated towards their work","
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Requirements

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  • Experience coaching/leading EDD/PEP operations teams and managing performance","
  • Experience with payments, risk, compliance, and/or financial services industry operations","
  • Knowledge of BSA, AML, and OFAC, with the ability to apply and explain regulatory concepts","
  • Experience in delivering weekly and monthly business metrics and reporting","
  • Ability to work cross-functionally to deliver best results and promote partnership","
  • Excellent written and verbal communication skills in both English and Spanish","
  • Exemplary planning and time management skills","
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Benefits

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At Stripe, we offer a competitive salary range of $160,000 - $220,000 per year, depending on location and experience. We also provide comprehensive health insurance, retirement plans, and generous paid time off.

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Work Environment

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We are a remote-first company, but some teams may require occasional in-office attendance. This approach helps strike a balance between collaboration and flexibility.

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Pay Transparency

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Stripe values pay transparency and strives to provide equal pay opportunities to all employees.



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