Senior Manager, Financial Crime Operations
hace 4 semanas
Company Overview
Stripe is a financial infrastructure platform for businesses. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
",">About the Job
","- ","
- This role will act in a player-coach capacity and be accountable for supporting 5 Enhanced Due Diligence (EDD) investigators.","
- The team's responsibility is to thoroughly vet and continuously monitor high-risk customers to identify, assess, and mitigate potential risks of financial crimes.","
Key Responsibilities
","- ","
- Guide a new team of EDD investigators","
- Ongoing management of operational performance to deliver KPIs and report to key stakeholders","
- Manage capacity and scheduling, dividing and assigning work between team members","
- Ensure the team has all the skills and resources needed to be successful","
- Set clear goals and expectations for individual and team performance","
- Foster a culture of continuous improvement","
- Support recruitment and hiring initiatives","
- Coach and mentor individuals to meet career goals","
- Provide continuous performance feedback and facilitate periodic formal performance reviews","
- Drive and own initiatives that make the team a warm and welcoming place to work","
- Keep the team engaged and motivated towards their work","
Requirements
","- ","
- Experience coaching/leading EDD/PEP operations teams and managing performance","
- Experience with payments, risk, compliance, and/or financial services industry operations","
- Knowledge of BSA, AML, and OFAC, with the ability to apply and explain regulatory concepts","
- Experience in delivering weekly and monthly business metrics and reporting","
- Ability to work cross-functionally to deliver best results and promote partnership","
- Excellent written and verbal communication skills in both English and Spanish","
- Exemplary planning and time management skills","
Benefits
","At Stripe, we offer a competitive salary range of $160,000 - $220,000 per year, depending on location and experience. We also provide comprehensive health insurance, retirement plans, and generous paid time off.
","Work Environment
","We are a remote-first company, but some teams may require occasional in-office attendance. This approach helps strike a balance between collaboration and flexibility.
","Pay Transparency
","Stripe values pay transparency and strives to provide equal pay opportunities to all employees.
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