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Business Intelligence Operations Intern
hace 2 meses
About Emma – The Sleep Company
We are a highly ambitious and innovative company that pushes the boundaries of technology to transform the world of sleep. As a leading direct-to-consumer sleep brand, we are available in over 30 countries and recommended by many consumer associations worldwide.
Our Team
We are a hard-working team that values entrepreneurial spirit, creativity, and collaboration. We focus on how we approach problems, chase growth, and set ambitious goals. If you're looking for a challenging and rewarding career opportunity, we want to hear from you.
About the Role
We are seeking a highly motivated and detail-oriented Business Intelligence Operations Intern to join our Operations Team. As a key member of our team, you will be responsible for ensuring data excellence and maintaining data flow between our global customer service partners and Emma.
Key Responsibilities
- Ensure data accuracy and integrity across all systems and processes
- Identify and troubleshoot data mismatches between internal and external data sources
- Design and implement situation reports to improve data management and workflow
- Collaborate with contact centers to perform real-time analysis and data analysis tasks
- Act as a point of contact for data queries related to weekly business reviews with service providers
Requirements
- Strong analytical skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- Experience with data analysis and management tools
- Fluent English language skills
What We Offer
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package. If you're a motivated and detail-oriented individual who is passionate about data analysis and operations, we encourage you to apply for this exciting opportunity.