Human Resources Director, Site Operations Manager

hace 1 mes


Ensenada, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo
Human Resources Manager Job Description

At Amazon, we are committed to delivering exceptional customer experiences, and our Human Resources team plays a vital role in achieving this goal. As an HR Manager, you will be responsible for providing strategic and hands-on support to our Fulfillment Centers, executing people initiatives, and driving HR functional excellence and process improvement.

Key Responsibilities:

  • Develop and implement HR strategies aligned with business objectives, recommending new approaches, policies, and procedures to continually improve business outcomes.
  • Monitor employee engagement, ensuring a high level of satisfaction and retention, and providing coaching and mentoring to management-level staff.
  • Drive effective development, employee relations, retention, and reward programs, promoting a positive work environment and excellent internal customer service.
  • Interface with all levels of the organization, managing multiple priorities simultaneously, and providing strong solutions focus and deliverables.

Requirements:

  • Bachelor's Degree or 2+ years Amazon experience.
  • Resume showing steady progression in HR Management for the last 7+ years.
  • 5+ years experience leading, coaching, and mentoring direct reports.
  • 5+ years experience supporting hourly employee client groups (distribution, manufacturing, or call center environments).
  • 5+ years experience in labor/employee relations.
  • Full bilingual proficiency (English & Spanish).

Preferred Qualifications:

  • Master's Degree or MBA in HRM.


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