Strategic Enterprise Procurement Specialist
hace 2 semanas
Salary: $120,000 - $180,000 per annum
About Us: At Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44, we are a rapidly expanding global business that sets out to innovate and disrupt the status quo in the B2B space.
Job Summary: We are seeking an experienced Customer Success Manager to join our team. As a key member of our implementation projects team, you will be accountable for driving spend adoption through advising customers on best practices for using Amazon Business solutions, defining requirements and scope programs, and overseeing program execution.
Responsibilities:
- Analyze current purchasing processes and evaluate opportunities for Amazon Business solutions to improve end-user experiences, reduce costs, and accelerate organization performance.
- Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions.
- Define requirements and scope programs for utilizing AB solutions.
- Oversee program execution, including personnel assignment, project scheduling, and timely delivery.
- Provide timely, clear, and concise communications to customers and Amazon Business Leadership.
- Assess program risks, anticipate challenges, and provide escalation management when necessary.
- Foster collaboration with Product Management and Technical teams to develop solutions that increase customer adoption.
- Meet or exceed targets for customer and/or feature spend adoption.
- Relay market needs and requirements back to internal Amazon teams.
- Demonstrate a high bar for executive presence.
Requirements:
- 5+ years of experience in implementation/project management roles for enterprise organizations.
- BA/BS Degree or certificate of completion of studies required.
- Must speak and write Spanish and English fluently.
- Experience providing technology project leadership to Enterprise+ customers.
- Understanding of the Procure-to-Pay cycle.
- Deep knowledge of procurement and source-to-pay processes and solutions and how they are implemented in ERP systems.
- Experience in planning and executing project delivery, working backwards from desired technical and functional outcomes and customer launch timelines.
- Consulting background.
- Experience with change management.
About You: If you have a passion for delivering exceptional results in a fast-paced environment, we want to hear from you As a highly motivated and strategic professional, you will thrive in our dynamic team and contribute to driving business growth.
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