Systems Alert Specialist I

hace 2 semanas


Ciudad de México, Ciudad de México Sagan A tiempo completo
Job Title: Systems Alert Specialist I

Location: Remote (CST Time zone)

Salary Range: up to 5000 USD

Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST)

Job Overview: Sagan is an exclusive membership community for top executives and CEOs seeking to hire and maximize the impact of international talent.

Key Responsibilities:

  • Monitor and respond to server and network alerts according to service level agreements
  • Assist systems administrator teams with managing system events, backups, and disk space issues
  • Ensure all alerts are properly documented and escalated as required
  • Analyze alert patterns and provide recommendations for proactive measures
  • Coordinate with internal teams to resolve alerts and minimize downtime

Requirements:

  • Proficiency in Microsoft Windows Server OS and Microsoft Office Suite
  • Experience with network and server monitoring
  • Strong organizational and communication skills


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