Strategic Enterprise Content Leadership Position

hace 1 día


Xico, México Zendesk, Inc. A tiempo completo
About the Role

We are seeking a highly experienced and strategic Enterprise Campaign Content & Creative Lead to shape the creative direction and execution of high-impact assets that power our enterprise marketing efforts.

Key Responsibilities:
  • Set the Strategic Vision for global executive engagements, working with sales and marketing leadership to align briefings with key business goals and drive customer engagement.
  • Develop Tailored Briefing Agendas that address specific customer objectives, refining messaging to highlight Zendesk's unique value propositions and solutions.
  • Ensure Consistent and Compelling Content by collaborating with internal stakeholders to identify key messaging and secure the right subject matter experts for each briefing.
  • Measure Impact and Drive Improvements by analyzing briefing effectiveness, gathering feedback, and implementing enhancements to optimize the program's contribution to pipeline and bookings.
  • Manage Large-Scale Events and Projects by coordinating with various stakeholders, ensuring alignment on goals, communication, and execution excellence.
What You'll Bring to the Role
  • 10+ Years of Experience in content creation, creative leadership, or marketing roles, with a focus on enterprise campaigns.
  • Proven Track Record of Success in managing the production of diverse asset types, including videos, ABM materials, and thought leadership content.
  • Experience Working with Contractors and internal creative teams to deliver exceptional results at scale.
  • Strong Creative Portfolio showcasing a variety of assets, from written content to multimedia.
  • Proficiency in Marketing Tools such as content management platforms, creative software (e.g., Adobe Creative Suite), and analytics tools.
About Zendesk, Inc.

Zendesk is a leader in providing software solutions for customer experience. We empower businesses to deliver personalized experiences across every channel and touchpoint.

Benefits and Perks
  • Fully Flexible Work Arrangements: Work primarily remotely with the support of a dynamic and caring team.
  • Competitive Salary Range: $121,000 - $181,000 per year, depending on location and experience.
  • Bonus and Benefits Package: Eligible for bonus, benefits, or related incentives based on performance and qualifications.


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