Senior Contract Management Specialist
hace 2 semanas
Job Summary: As a Senior Contract Management Specialist at Ge Gas Power, you will play a crucial role in ensuring the profitability and customer satisfaction for assigned contracts. Your responsibilities will include providing service agreement and time and material program management, assisting in sales campaigns for new contracts and proposals, and resolving customer issues in a timely manner.
About the Role
- Responsible for the profitability and customer satisfaction for assigned contracts.
- Provide both service agreement and time and material program management.
- Assist in sales campaigns for new contracts and proposals.
- Ensure timely resolution of customer issues and customer satisfaction for assigned contracts.
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams.
- Function as liaison between internal organizations and customers for assigned contracts.
Key Skills and Qualifications
- Strong analytical thinking and technical experience to execute policy/strategy.
- Knowledge of best practices and how own area integrates with others.
- Able to propose different solutions outside of set parameters to address more complicated manufacturing processes.
- Uses multiple internal and limited external sources to arrive at decisions.
- Acts as a resource for colleagues with less experience.
- May lead small projects with low risks and resource requirements.
About Us
We are a leading provider of energy solutions, and we are committed to delivering high-quality services to our customers. We offer a dynamic and challenging work environment, where you will have the opportunity to develop your skills and advance your career.
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