Regional Security
hace 7 días
About the Role
We are seeking an experienced Regional Security & Safety Manager to join our Global Security & Safety team. This role is responsible for ensuring the physical safety and security of our regional offices, as well as compliance with occupational health and safety requirements.
The successful candidate will directly oversee physical safety and security in our San Francisco, Madison, Mexico City, São Paulo, and Montreal offices, as well as other smaller field sites. As part of the Global Security & Safety team, this role performs multiple security and safety duties, including conducting investigations, performing security and safety office inspections, executing security & safety planning and support for corporate events, and evaluating and responding to life safety incidents.
This role reports to the Director of Global Security & Safety and supports the needs of the Global Security & Safety team globally.
Key Responsibilities
- Develop and implement risk control and compliance programs to ensure safe work practices, including emergency response, workplace violence, fire prevention, injury and illness prevention, and compliance with local health and safety regulations.
- Lead investigations of AMER/LATAM safety and physical security incidents and provide well-articulated reports, briefings, and recommended actions.
- Conduct regular physical security and health and safety assessments of offices in the AMER/LATAM region.
- Partner with the corporate events team to provide pre-event security and safety planning as well as on-site support for large corporate events.
- Prepare, implement, and lead a volunteer Zendesk Emergency Response Team for offices in the region.
- Work closely with the Global Security Operations Center in Madison, WI to evaluate threat intelligence as well as respond to life safety events.
- Develop safety and emergency preparedness protocols and training for staff, liaise with individual offices' local emergency services as well as local site leaders to ensure preparedness and compliance with Zendesk policies and local law.
- Supervise the security staff at the reception desk at our HQ location in San Francisco.
Requirements
- 5+ years experience leading a security & safety program, preferably in a multi-site or multi-country environment.
- Experience overseeing security guard force operations.
- Experience in managing a corporate health & safety program.
- Bachelor's degree (or equivalent), years of experience may be substituted for education.
- Fluent in English.
- Excellent written and oral communication skills.
Salary Information
The estimated annual salary for this role is $120,000 - $150,000, depending on experience.
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