Cloud Systems Integration Engineer

hace 2 días


San Pedro Garza García, Nuevo León, México SAP A tiempo completo
Cloud Systems Integration Engineer - Observability Solutions Architect

SAP is a global leader in enterprise software and cloud services, helping over 400,000 customers worldwide work together more efficiently and use business insights more effectively. As a cloud company with 200 million users and over 100,000 employees globally, we're purpose-driven, future-focused, and committed to personal development.

We're looking for a Cloud Systems Integration Engineer - Observability Solutions Architect to join our global team specializing in Reliability Engineering and Services. You'll collaborate with DevOps Engineers and Operational Experts to develop and implement cutting-edge Observability solutions powered by Big Data, streaming pipelines, Machine Learning, and Large Language models.

About the Role:
  • You'll focus on integrating public and private cloud solutions into the SAP ecosystem, optimizing alerts, metrics, and logs using AI-driven Observability solutions.
  • You'll work as part of an implementation project, with an eye toward integration and operationalization, where you'll ultimately join the core SRE teams in support of the environments.
  • You'll bridge the gap between Infrastructure, Platform, and Application Observability from the point of first contact.
  • You'll also support troubleshooting during major incidents related to our global cloud infrastructure, ensuring excellence in triage and resolution.
  • You'll help the team reduce critical KPIs around MTTD/MTTR, Signal to Noise Ratio, and other relevant metrics using these advanced methods.
Key Responsibilities:
  • Collaborate with cross-functional teams following Agile methodologies like SCRUM.
  • Prioritize and deliver high-quality developments within tight timelines.
  • Build expertise in hyperscaler provider architectures and API integration models.
  • Ensure seamless operations and maximum uptime for our services.
  • Participate in On-Call rotational coverage, including weekends and holidays.
  • Share knowledge and drive hyperscaler adoption and integration.
  • Support ongoing Observability and Monitoring enhancements/development across the SAP Cloud Ecosystem.
  • Assist SRE teams in Reliability Services.
Required Skills and Qualifications:
  • Rapid adoption of cutting-edge technologies.
  • Advanced analytical and problem-solving abilities.
  • Strong team player with exceptional communication skills.
  • Self-driven with a sense of urgency to resolve issues efficiently.
  • Proficient in spoken and written English.
Salary:

$120,000 - $180,000 per year, depending on location and experience.



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