Global Field Service

hace 2 días


Santiago de Querétaro, Querétaro de Arteaga, México Teradyne A tiempo completo

At Teradyne, Inc., the leading robotics platform company, we're revolutionizing internal transportation with our cutting-edge autonomous mobile robots. As a Global Field Service & Sales Engineer, you'll play a crucial role in providing post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential.

We're looking for a highly skilled professional to join our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. You'll be part of a growing team with a customer-first focus, working alongside skilled professionals at the forefront of automation.

The ideal candidate will have a strong sense of understanding of the value proposition by the end-users, business acumen that can be applied on different decision levels from the senior management level to technical support, and people management in sales. A minimum of 5+ years' experience in robotics or the industrial automation industry is required, along with a strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred.

You'll be responsible for effectively communicating with all end users, distributors, system integrators, and various levels within the Universal Robots Company. This includes collaborating with equipment sales processes to drive point of sales (POS) service offers and driving automation through sales force to achieve high attach rate.

A strong problem-solving, quantitative, and analytical skills with a proven ability to make data-driven decisions are essential. Additionally, you should be driven, clear thinking, collaborator, highly communicative, people leadership, and empathetic. The position requires 50%+ of traveling, and you must be comfortable utilizing up-sell techniques via value and pain point based selling.

We offer an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference. Our estimated salary range for this position is between $80,000-$120,000 per year, depending on location and experience.

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees and communities thrive.



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