Data Governance Expert

hace 3 días

Monterrey, Nuevo León, México MSIGHTS A tiempo completo

We are seeking a highly skilled Data Governance Expert to join our team at MSIGHTS.

As a Data Governance Expert, you will work closely with the Client Partner Lead and Client Operations team to ensure the platform is configured and operational to meet specific client needs.

You will be a trusted advisor to our clients by being an expert in the MSIGHTS Platform. Your goal will be to ensure our clients realize the maximum return on their investment and understand how to use the MSIGHTS Platform to drive marketing decisions.

The ideal candidate will have a strong working knowledge of data and MS Office (Excel, Word, and PowerPoint) and the ability to quickly learn software programs.

This role requires exceptional project management, analytical, and problem-solving skills, as well as experience applying these skills to resolve application design considerations and client business issues.

A strong passion for continuous improvement and a willingness to work hard and be rewarded are essential for success in this position.

Responsibilities

  • Develop a complete understanding of the MSIGHTS Platform applications and data relationships in order to assist users with troubleshooting and gaining maximum value from the Platform.
  • Provide support, training, and daily operations for client users and their vendor partners.
  • Perform ad hoc data analysis, research, and QA as required to ensure data integrity and resolve existing or potential data issues.
  • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation.
  • Proactively communicate with users through email and cloud-based conferencing to cultivate value-based relationships with clients and other stakeholders.
  • Create and maintain documentation for business transformation rules and client-specific platform implementations.

Requirements

  • A love for data and experience with marketing technology, analytics software, media data, and reporting or business intelligence platforms is essential.
  • Must be a self-starter and willing to take the initiative to learn how our application is designed and used by our clients. Must be able to think like a client system user.
  • Strong communications skills in English - both written and verbal - and the ability to work well with diverse internal teams (including external client-facing and internal technology resources).
  • Must be intellectually curious, detail-oriented, committed to quality, and client-focused, all while being flexible and entrepreneurial in a fast-paced international work environment.
  • Exceptional project management, analytical, and problem-solving skills, and experience applying these skills to resolve application design considerations and client business issues.
  • A strong working knowledge of data and MS Office (Excel, Word, and PowerPoint) is essential. An ability to quickly learn software programs is a major plus.

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