Cloud Supportability Program Manager
hace 4 semanas
**Job Summary**:
We are seeking a highly skilled Program Manager to join our Cloud Support organization. As a Program Manager, you will work cross-functionally across Google to improve customer outcomes and our products.
**Key Responsibilities**:
Partner with teams across Cloud Support, Product, Development, and beyond to develop and enhance governance processes and procedures for healthy Cloud Support Taxonomy.
Develop detailed SOPs for vendors responsible for running governance checks and system implementation.
Work closely with program owners to ensure the process goes smoothly and the right steps are followed.
Collaborate and drive alignment with a broad range of partners in and outside of Cloud Support.
**Requirements**:
Bachelor's degree or equivalent practical experience.
5 years of experience in Program Management, Customer Support, Product Management, or Systems Management.
Experience using Google Cloud products or other cloud solutions.
**Preferred Qualifications**:
Experience managing, or working closely with, Product Management, Go-to-Market, Support, and Development teams for technical products.
Data analysis experience using SQL.
Ability to lead through ambiguity, take on complex strategic and operational initiatives and scale effectively across a large organization and highly distributed team.
**About Google**:
Google Cloud accelerates every organization's ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.
**Equal Employment Opportunity**:
Google is proud to be an equal opportunity workplace and is an affirmative action employer.
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