Order Experience Coordinator
hace 1 mes
**About the Role**:
We are seeking a skilled Order Experience Coordinator to join our team at Zebra Technologies. As an Order Experience Coordinator, you will play a critical role in ensuring the smooth processing of orders, from data entry to customer communication.
**Key Responsibilities**:
Enter new product and/or service contract order data into the system, ensuring accuracy and adherence to processes. You will work with complex contracts, variable billing arrangements, and multi-contract consolidation requirements.
As a primary contact/account representative for key accounts/customers, you will meet or exceed departmental or individual metrics associated with performance against service level agreements. You will also provide price quotes, ensure proper recording and tracking of assigned orders, and respond to customer/internal inquiries regarding order status, invoices, and service contract entitlements.
**Requirements**:
High school diploma or equivalent required. 1-2 years of work experience preferred. Strong data entry skills, attention to detail, and process adherence are essential. Fluency in English (written and verbal) and local language as applicable is required. Customer service values, solid knowledge of product and service order policies, and professional work behaviors are also necessary.
**What We Offer**:
At Zebra Technologies, we value our employees and offer opportunities for growth and development. As an Order Experience Coordinator, you will have the chance to work with a leading company, learn new skills, and contribute to the success of our team.
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