Transaction Services Operations Supervisor

hace 2 semanas


Xico, México Citi A tiempo completo

About the Role

The Transaction Svs Sr Supervisor is a management position responsible for leading and supervising a unit of support employees in coordination with the Transaction Capture team. The overall objective is to improve processes, interpret data, prepare reports, and minimize bank risk through adherence to audit and control policies.

Responsibilities:

We provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. This includes opening and amending Letters of Credit (L/Cs), processing payments, solving customer issues, and ensuring efficient daily operation. You will supervise the daily workflow for a medium Transaction Services Operations unit that performs exception processing.

Key Responsibilities Include:

Solving unique transaction services issues/problems and recommending new work procedures through an understanding of current procedures.Evaluating team performance and making recommendations for pay increases, hiring, terminations, and other personnel actions.Ensuring task quality of the team and solving issues based on information analysis.

Requirements:

We are seeking candidates with 2-5 years of experience in a related role, demonstrated project management skills, ability to work under pressure, and manage to deadlines. Additionally, you should be able to work in a fast-paced environment, consistently demonstrate clear and concise written and verbal communication, attention to detail, and intermediate problem-solving skills.

What We Offer:

We offer a competitive salary range of $80,000 - $110,000 per year, depending on location and experience. As a Citi employee, you will have access to a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.



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